Shipping & Order Tracking

Party.my use J&T and GDEX for deliveries. We will make every effort to process and ship your order quickly and within the stipulated time, but please note that given times are estimates and not guarantees.

Courier service delivery time (Estimation)
Peninsular Malaysia: 1 – 3 working days (J&T or GDEX)
East Malaysia: 3 – 5 working days (J&T)

If you are unavailable at the time of delivery, the carrier may leave a card with instructions for either re-delivery or own collection.


Delivery Charges

Peninsular Malaysia : RM8 for first KG, subsequent RM1.50/KG
Sarawak : RM16 for first KG, subsequent RM13/KG
Sabah : RM19 for first KG, subsequent RM13/KG


Order Shipping Tracking

You can track the status of your order via the carrier’s delivery tracking system.

In order to track your delivery, you would need the following information:

  1. Consignment number (provided in Payment Receipt email)
  2. Courier Service Provider (provided in Payment Receipt email)

J&T Courier Consignment Tracking:

Call J&T Customer Service at 1300-80-9000 or 03-9212 9660 with your tracking number. Alternatively, you could track your orders online at https://www.jtexpress.my/track.php

GD Express (GDEX) Courier Consignment Tracking:

Call GD Express (GDEX) Customer Service at 03-6419 500 with your consignment number detail. Alternatively, you could track your orders online at http://www.gdexpress.com/malaysia/e-tracking

If you have any problems, do not hesitate to contact us at sales@party.my and we will gladly assist you. Please include your order number and consignment number in your email.


Disclaimer of Warranty / Limitation of Liability

Despite our best efforts, unforeseen circumstances may arise. Party.my shall not be liable for any losses, liabilities, costs, damages, charges, or expenses resulting from delays in delivery or any other complications.