Shipping & Order Tracking

Party.my use J&T Express and City-Link Express for deliveries. We will make every effort to process and deliver your order quickly and within the stipulated time, but please note that given times are estimates and not guarantees.

Peninsular Malaysia: 1 – 3 working days
East Malaysia: 3 – 5 working days
If you are unavailable at the time of delivery, the carrier may leave a card with instructions for either redelivery or own collection.


Delivery Charges

Peninsular Malaysia : RM9 for first 1KG, subsequent is RM3 per KG
East Malaysia : RM15 for first 1KG, subsequent is RM12.50 per KG

 

 


Order Shipping Tracking

You can track the status of your order via the carrier’s delivery tracking system.

In order to track your delivery, you would need the following information:

  1. Consignment number (provided in Payment Receipt email) & SMS notification
  2. Courier Service Provider (provided in Payment Receipt email) & SMS notification

J&T Express Courier Consignment Tracking:

Call J&T Express Customer Hotline at 1300-80-9000 with your consignment number details. Alternatively, you could track your orders online at https://www.jtexpress.my/track

City-Link Express Courier Consignment Tracking:

Call City-Link Express Courier Customer Hotline at 03-5033 3800 with your consignment number details. Alternatively, you could track your orders online at http://www.citylinkexpress.com/MY/Tracking.aspx

If you have any problems, do not hesitate to contact us at sales@party.my and we will gladly assist you. Please include your order number and consignment number in your email.


Disclaimer of Warranty / Limitation of Liability

Despite our best efforts, unforeseen circumstances may arise. Party.my shall not be liable for any losses, liabilities, costs, damages, charges, or expenses resulting from delays in delivery or any other complications.