Shipping & Order Tracking

Party.my use PosLaju , Nationwide Express, City-Link Express & Gdex for deliveries. We will make every effort to process and deliver your order quickly and within the stipulated time, but please note that given times are estimates and not guarantees.

Peninsular Malaysia: 1 – 3 working days
East Malaysia: 3 – 5 working days
If you are unavailable at the time of delivery, the carrier may leave a card with instructions for either redelivery or own collection.


Delivery Charges

 


Order Shipping Tracking

You can track the status of your order via the carrier’s delivery tracking system.

In order to track your delivery, you would need the following information:

  1. Consignment number (provided in Payment Receipt email) & SMS notification
  2. Courier Service Provider (provided in Payment Receipt email) & SMS notification

PosLaju Consignment Tracking:

Call PosLaju Courier Services Customer Hotline at 1300-300-300 with your consignment number details.  Alternatively, you could track your orders at http://poslaju.com.my/track-trace/

Nationwide Express Courier Consignment Tracking:

Call Nationwide Express Courier Customer Hotline at 1300 222 777 OR Whatsapp customer service at 011-1278 7757 with your consignment number details. Alternatively, you could track your orders online at http://www.nationwide2u.com/v2/faq2.cfm

City-Link Express Courier Consignment Tracking:

Call City-Link Express Courier Customer Hotline at 03-5033 3800 with your consignment number details. Alternatively, you could track your orders online at htthttp://www.citylinkexpress.com/MY/Tracking.aspx

If you have any problems, do not hesitate to contact us at sales@party.my and we will gladly assist you. Please include your order number and consignment number in your email.


Disclaimer of Warranty / Limitation of Liability

Despite our best efforts, unforeseen circumstances may arise. Party.my shall not be liable for any losses, liabilities, costs, damages, charges, or expenses resulting from delays in delivery or any other complications.